Privacy policy

Effective Date: [20-04-2026]

At D’lux Dekor, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

We may collect:

  • Name, email, phone number
  • Billing & shipping address
  • Payment details (securely processed via third-party providers)
  • IP address, browser data, and cookies

How We Use Your Information

  • To process and deliver orders
  • To communicate order updates and support
  • To improve website performance and user experience
  • To prevent fraud and ensure security
  • To send marketing emails (only with consent)

Sharing Information

We only share data with:

  • Payment gateways (Shopify Payments, PayPal, Stripe)
  • Shipping providers
  • Analytics tools (Google Analytics)

We do not sell your personal data.

Cookies

We use cookies to enhance the browsing experience and analyze traffic.

Your Rights (USA/UK)

You may request:

  • Access to your data
  • Correction or deletion
  • Opt-out of marketing

Contact: [your email]

Security

We use secure encryption and industry-standard practices to protect your data.

🚚 SHIPPING POLICY 

We proudly ship across the United States and the United Kingdom.

Processing Time

  • Orders processed within 2–5 business days

Delivery Time

  • Estimated delivery: 7–15 business days

Shipping Charges

  • Calculated at checkout based on location and order size

Tracking

  • Tracking details provided after dispatch

Important Notes

  • Delays may occur due to customs or external factors
  • Customers are responsible for any applicable duties or taxes

🔁 RETURN & REFUND POLICY (Premium Version)

We want you to be satisfied with your purchase.

Returns

  • Accepted within 7 days of delivery
  • Item must be unused and in original packaging

Non-Returnable Items

  • Used products
  • Custom or special orders

Refunds

  • Processed after inspection of returned item
  • Refund will be issued to original payment method

Shipping

  • Return shipping costs are the responsibility of the customer
  • Original shipping charges are non-refundable

📜 TERMS & CONDITIONS (Premium Version)

By accessing D’lux Dekor, you agree to:

  • Provide accurate information when placing orders
  • Not misuse the website or attempt unauthorized access
  • Accept product descriptions and pricing as listed

Intellectual Property

All content (images, text, design) is owned by D’lux Dekor and cannot be used without permission.

Limitation of Liability

We are not liable for indirect damages or delays beyond our control.

Updates

We reserve the right to update policies at any time.

📞 CONTACT US  

Have questions or need support?

D’lux Dekor
📧 Email: info@dluxdecor.com
🌐 Website: https://www.dluxdekor.com